/* ENTREGA 10 - Chat PHP */
.sabe-chat{position:fixed;right:20px;bottom:20px;z-index:120;font-family:Inter,system-ui,sans-serif;color:#15344f}.sabe-chat *{box-sizing:border-box}.sabe-chat-launcher{display:inline-flex;align-items:center;gap:10px;min-height:54px;padding:12px 18px;border:0;border-radius:999px;color:#fff;background:var(--sabe-chat-primary,#0e365c);box-shadow:0 16px 40px rgba(6,37,62,.28);font:inherit;font-weight:800;cursor:pointer}.sabe-chat-launcher-icon{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;color:var(--sabe-chat-primary,#0e365c);background:#fff}.sabe-chat-window{position:absolute;right:0;bottom:70px;display:grid;grid-template-rows:auto auto minmax(180px,1fr) auto auto;width:min(390px,calc(100vw - 30px));height:min(650px,calc(100vh - 120px));overflow:hidden;border:1px solid #d5e1e9;border-radius:24px;background:#fff;box-shadow:0 28px 80px rgba(6,37,62,.3)}.sabe-chat-window[hidden]{display:none}.sabe-chat-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px;color:#fff;background:var(--sabe-chat-primary,#0e365c)}.sabe-chat-header div{display:grid;gap:4px}.sabe-chat-header strong{font-size:18px}.sabe-chat-header span{font-size:12px;line-height:1.45;opacity:.82}.sabe-chat-header button{width:34px;height:34px;border:1px solid rgba(255,255,255,.35);border-radius:50%;color:#fff;background:transparent;font-size:24px;line-height:1;cursor:pointer}.sabe-chat-status{min-height:0;padding:0 18px;color:#8b2b2b;background:#fff;font-size:13px}.sabe-chat-status:not(:empty){padding-top:12px;padding-bottom:10px;border-bottom:1px solid #edf2f5}.sabe-chat-messages{display:flex;flex-direction:column;gap:10px;overflow-y:auto;padding:18px;background:#f4f8fb;scroll-behavior:smooth}.sabe-chat-message{max-width:86%;padding:11px 14px;border-radius:16px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.sabe-chat-message.bot{align-self:flex-start;border-bottom-left-radius:5px;background:#fff;box-shadow:0 4px 14px rgba(20,55,82,.08)}.sabe-chat-message.visitor{align-self:flex-end;border-bottom-right-radius:5px;color:#fff;background:var(--sabe-chat-primary,#0e365c)}.sabe-chat-message time{display:block;margin-top:5px;font-size:10px;opacity:.65}.sabe-chat-composer{padding:15px 16px;border-top:1px solid #dce6ed;background:#fff}.sabe-chat-question{display:grid;gap:10px}.sabe-chat-question-label{color:#173d5f;font-size:14px;font-weight:800}.sabe-chat-help{margin:0;color:#6d8192;font-size:12px;line-height:1.45}.sabe-chat-input,.sabe-chat-textarea,.sabe-chat-select{width:100%;border:1px solid #cbd9e3;border-radius:12px;padding:12px 13px;color:#173d5f;background:#fff;font:inherit}.sabe-chat-textarea{min-height:92px;resize:vertical}.sabe-chat-options{display:grid;gap:8px}.sabe-chat-option{display:flex;align-items:flex-start;gap:9px;padding:10px 12px;border:1px solid #d4e0e8;border-radius:12px;background:#f8fbfd;font-size:13px}.sabe-chat-actions{display:flex;gap:10px;margin-top:2px}.sabe-chat-submit{flex:1;min-height:44px;border:0;border-radius:12px;color:#fff;background:var(--sabe-chat-primary,#0e365c);font:inherit;font-weight:800;cursor:pointer}.sabe-chat-skip{min-height:44px;border:1px solid #cedbe4;border-radius:12px;padding:0 14px;color:#173d5f;background:#fff;font:inherit;font-weight:700;cursor:pointer}.sabe-chat-submit:disabled,.sabe-chat-skip:disabled{cursor:wait;opacity:.6}.sabe-chat-complete{padding:14px;border-radius:14px;color:#16663b;background:#e7f6ed;line-height:1.55}.sabe-chat-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 16px;border-top:1px solid #edf2f5;background:#fff;color:#7a8d9c;font-size:10px}.sabe-chat-footer button{border:0;padding:0;color:#176da8;background:transparent;font:inherit;font-weight:800;cursor:pointer}.sabe-chat-loading{display:inline-flex;gap:4px}.sabe-chat-loading i{width:6px;height:6px;border-radius:50%;background:currentColor;animation:sabeChatPulse 1s infinite alternate}.sabe-chat-loading i:nth-child(2){animation-delay:.2s}.sabe-chat-loading i:nth-child(3){animation-delay:.4s}@keyframes sabeChatPulse{to{opacity:.25;transform:translateY(-3px)}}
@media(max-width:560px){.sabe-chat{right:14px;bottom:14px}.sabe-chat-launcher{min-height:50px;padding:10px 14px}.sabe-chat-window{position:fixed;inset:10px;width:auto;height:auto;max-height:none;border-radius:20px}.sabe-chat-message{max-width:91%}}
@media(prefers-reduced-motion:reduce){.sabe-chat-messages{scroll-behavior:auto}.sabe-chat-loading i{animation:none}}

/* ENTREGA 11 - acoes de fallback do Chat Hibrido */
.sabe-chat-message-action{display:inline-flex;margin-top:10px;padding:9px 13px;border-radius:11px;background:#fff;color:var(--sabe-chat-primary,#0e365c);text-decoration:none;font-weight:800}.sabe-chat-message.visitor .sabe-chat-message-action{color:#174f7a}